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Leadership In The News: What Happens When What You Say Is Not What Your Boss Says (or Believes)?

Former World Wrestling Champion, Hulk Hogan (Terry Gene Bollea) was dismissed by the WWE after some racial slurs and comments became known. Hulk Hogan, the Hulkster, the architect of Hulkamania was the face of the WWE, since 1977, along with Vince McMahon, Triple H, Stephanie McMahon, The Iron Sheik, Andre the Giant, The Undertaker and countless others. Hogan was the one wrestler that helped keep the WWE alive during the lean years. Hogan helped bring it back to the level of popularity that the WWE now so richly deserves and enjoys.

That does not excuse the Hogan’s behavior concerning his thoughts, words or deeds, especially when he is using the moniker that is synonymous with the WWE. Seriously, if you have not been living under a rock since 1977 then you know when one says WWE or its precursor WWF you automatically think Hulk Hogan. Actually, by having such high prestige in American popular culture it discourages any misbehavior whether as the Hulk Hogan or as Terry Bollea.

Hogan was known by all. Young, old, short, tall, American, Japanese, Rich, Poor, White Collar, Blue collar, Black, Brown, White, Red, Purple, whatever everyone knew who Hulk Hogan is or was. His popularity crossed ALL lines of socio-economic statuses. The character known as Hulk Hogan was loved by so many and hated by so few. This guy brought in then all in. He was an equal opportunity wrestler. This is what made the WWE’s popularity soar because the demographics that they were attracting were off the scale. There is no one segment, exclusively, that has bought in to the WWE. They all were brought in. Actually, the majority came willingly while the others came in because that is what their Parents experienced or Big Brother watched. That is a very good thing for business.

However, when the top performer in the WWE or any other organization, does something to undermine what has been built for almost 40 years there can be no room for anything less than complete dismissal. Being Hulk Hogan does not give him carte blanche to do as he pleases nor does it allow the leadership of the organization to overlook any of his questionable actions. The same applies to a “Rock Star” in any organization.

Rules are rules and when those rules are broken consequences follow. When Hulk Hogan’s “racial tirade” came to light what else could the WWE do? Here the organization spent all this time, energy, and money building a brand that has a net worth of $1.6 billion. When someone does something that has to potential to alienate a huge portion of its customer and fan base the organization must do something.

Thus, the WWE acted appropriately when it decided it was best to break ties with Hogan. Here this guy, the voice of the WWE saying and doing things that will splinter the WWE’s audience and alienate a fan-base that took generations to create, cultivate, and empower. The organization’s leadership had no choice but to cut those ties. It had no choice to do so in the way that it did.

Anyone in business would do the exact same thing. The customer is king when it comes to the “entertainment” industry. When you are the only game in town, you cannot rest on your laurels and for one-second think, you got it made. The same applies to any business and that is why it was perfectly acceptable for the leadership to step up the way it did and do what it did.

Of course, it may have taken the Hulkster by surprise but then again, over the course of his long and illustrious career he has seen the exact same thing happen to other professionals (wrestlers and non-wrestlers alike). Thus, it should have come as no surprise when the axe fell on him. Remember, people will eventually forget the man but never the words or actions.

What the public will never forget is how the leadership of an organization handles the tough times and what it does to weather the storm caused by a few or one in order to save the lives and in this case the livelihood of the many.

ref: http://www.rollingstone.com/sports/news/hulk-hogan-fired-by-wwe-over-racial-tirade-20150724

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blog Leadership Motivation Podcast Walking Leader

New Podcast Episode Now Online: The Walking Leader #53

In episode 53 of the Walking Leader Podcast, I talk about those bad leaders that go out of their way to be friends with everyone that she leads or manages. Leaders cannot do the job they must do when they put themselves in a situation they should never have put themselves into. Thus, leaders or managers that cannot do the job they are supposed to be doing (good or bad) are not leaders. They are very ineffective managers at best.

The latest episode can be heard by visiting the podcast page either by clicking here, on the podcast image, or at the Podcast link at the top of the page.
Thank you for listening and for your time,
Dave Guerra

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blog Current Events In The News Leadership Walking Leader

#Leadership in the News: “Secret Service Director’s Mission: Fix the agency”

Leadership in the news: “Secret Service Director’s Mission: Fix the agency”

New Secret Service director, John Clancy, recently opened the agency’s doors to the media to talk and show what was going on at the Secret Service to change and regain the population’s trust in that agency. By doing so, Clancy’s leadership comes shining through.

In the CNN report, the director openly talked about the agency’s past and how the agency must change to put that part of its history behind them and the nation, of course in the name of progress.

However, as is the case for making change in any organization it just does not happen with a snap of a finger. It happens when leaders are deliberate and want to deliver “more transparency and speedier reforms”.

Even then, those on the outside the agency are still demanding answers for past actions. A past that is clouded with scandal and lax security procedures, which have threatened the White House.

By having a leader that is willing to step out in front and work to deliver that change, the organization can step away from its ugly past and move into the light of progress and success.

The agency has been criticized for NOT bringing in an “outsider” to “clean house” and make the necessary changes that would appease the critics and not necessarily make the organization better.

I am a big proponent of hiring and promoting from within. I used to work for a state agency in Texas that was mired in scandal and the powers that be (legislature) saw it fit to demand an outsider come in and make things right. The outsider had no clue what it was really like to be out on the frontlines and was summarily dismissed and replaced. The replacement was not that much better. The outsiders did nothing but create a culture of fear and panic. They also managed to create an environment where GOOD LEADERS could no longer thrive for fear of dismissal or ARREST. Yes, some leaders were arrested but I digress.

Outsiders do not understand the culture from within. Outsiders tend to throw ALL employees into the same barrel of rotting pickles instead of knowing who was good and who was rotten to the core.

Fortunately, for the Secret Service they do not have to deal with such nonsense but instead are given another opportunity to stand out, thrive, and resume their role as one of the most trusted organizations in the US Government. That’s because they have a leader that not only comes from within its ranks but also has nothing to hide when it comes to leading change.

Now, that’s a leader that all organizations should strive to create, cultivate, and not hesitate when it comes time to hand over the reins to a new leader.

ref: http://www.cnn.com/2015/07/06/politics/secret-service-director/index.html