Folks, today I have a treat for you: video
In this video, I share an observation about POSITIVITY affecting NEGATIVE PEOPLE.
(fyi: i did say “negative nellies”)
Folks, today I have a treat for you: video
In this video, I share an observation about POSITIVITY affecting NEGATIVE PEOPLE.
(fyi: i did say “negative nellies”)
The national conversation has been going in many directions and that’s great. I truly believe that conversation should go in all directions. There should be conversation about every topic that affects everyone not just for this group or that group or that group over there but for everyone as a whole. The conversation, the conversation must be a two-way dialogue.
A dialogue, information going out information coming in. It’s not a monologue. Many people want the only word to come from their monologue. Many people are demanding changes through the monologue. Unfortunately, that is not the way change works.
For those that do not know what it is, monologue is “a long and typically tedious speech by one person during a conversation.” As an example, monologue is what those late-night talk show hosts do for the first five minutes of the show, they tell jokes, try to make a point or two and some even try to they try to influence the viewers. That’s a monologue.
What else is a monologue? In school, the teacher stands at the front of the classroom teaching, telling you things, showing you new things. That’s a monologue, however, that’s not how change happens. In the classroom, monologue is how you learn and that while is considered change it is not the social change groups are demanding. Real Social Change happens through dialogue. Creating two-way conversations and working things out together is how change is made.
Dialogue is how you create change. Dialogue is how you make change that is sustainable. That is how you make change that is going to last for a long, long time. However, when every group decides to have an attitude of “it’s my point and no other point matters” that is why we have problems. That’s why we’re in the situation we are in. This applies to any situation. That is why we’re there or here.
Whether it is because of natural disasters, man-made disasters, other people’s problems, or whatever the reason we are in that situation because of conversation not being a dialogue. All it takes for two people, two sides to want to talk, work things out and make things happen.
Remember, change is good just as change is bad because it won’t last. It will not last if it is coming from one side. It is a one-sided conversation. It has got to be agreed upon by both sides or all sides for change to work. Everyone has to agree and if no one wants to work to be part of everyone then you’ve got nothing. When you have nothing then nothing is ever going to change.
Of course, you can sit there and spew all the monologue you want but if there is no dialogue nothing is going to happen. Count on it!
So stand up, speak up, join the conversation and make real change happen.
I was recently asked the following question, “What are the three most important things for any organization to succeed?”
For most people the obvious answers are money, product and customers. Great answers but not the answers I gave.
I answered, “Leadership, Communication, and Feedback.”
Leadership.
Great leadership at the begets Greater leadership at the mid-level and when that happens from the top down, the front-lines can only be a place where magic happens. I say this because if an organization has Great Leaders at the top, Greater Leaders at the mid-level then it should comes as no surprise that those on the front-line want to do better than those above them. That is because the corporate culture does not demand it, it inspires it.
Communication.
Communication is based on dialogue. Dialogue among all members of the organization. Monologue has a place in every organization yet in limited quantities. Communication is necessary when it comes to organizational success. The success occurs when the entire organization (top down) encourages and expects open communication. Failing to deliver that expectation then the organization gets what it deserves. What it gets is NOT a great organization. Avoiding this fate is easy, so long as everyone buys into wanting to and communicating to every stakeholder in and out of the organization. Yes, it is that simple.
Feedback.
Everyone in the organization must demand, expect, solicit, and most of all, ACCEPT feedback. A corporate culture that actually expects complete and honest feedback is one that values the input of everyone not just from those at the top. Unfortunately, for far too long the ONLY feedback available came in the form of the Annual Performance Review, a top down cluster of unwarranted, useless feel good words and a very INACCURATE picture of what was truly going on. The 360° degree Feedback has to come from ALL directions; top-down, bottom-up, sideways, laterally, inside-out, and outside-in. Seriously, for all this to work FEEDBACK must come from all directions and go in all directions.
Sure you can have all the financing you need, just the right product and all the customers you could ever want but without Leadership, Communication, and Feedback what do you have? You got nothing. If you think I am wrong then prove me wrong.
Thanks,
David Guerra, MBA
Do you agree or disagree with this list? Let me know either by
Twitter @daveguerra or by email [email protected] or both.