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2024: Daily Journal (revisted)

It is now the middle of September 2024. In a few days FALL will officially begin and you know what that means! That’s right, the start of the 2024 HOLIDAY SEASON will be well underway. Pay no mind that our local Wal-Mart Supercenter already has their Christmas section in full effect. Sadly, almost as quickly as it starts, the holiday season is over. POOF! In an instant we sit with a new year ahead of us.

Another year with an empty calendar of 365 days and loaded with promises of better days. However, as reality starts to set in we recognize that there will be good times along with the bad. It is just life. That is why we must make the best of the time we have for life is very brief..
To make the best of the time we have, it is good to track our journey across the days, months, and years. It is good to look back at what life was like last year, three years ago, and even further back, if possible. However, we should journal to reflect and share emotions, actions, and events but we must not journal to linger on the past.

So, if you have not started journaling monthly, weekly, or ultimately daily, why not start now? I have been journaling through most of my adult life. I do wish I had caught the habit much sooner. In my youth I did log things but nothing formal or recurring or habitual. Nothing to the level or caliber I am doing now. That is OK as I have NO REGRETS.

Remember, no matter how hard we try, we cannot change the past. But we can change our future. Using the tools of the past we can build a better future. Not just for ourselves but for our legacy. Imagine the following situation:

Today, you have a sudden health scare. Nothing major but if left unchecked it can turn into something very debilitating. You look back on recent journal entries and you begin to spot a trend that led to the situation you find yourself in. Soon you take that information to your practitioner and your health is soon back on the right track. Now, fast forward two to three generations down the road, someone is reading your journal (someone will) and they soon discover they are on track to encounter the same health scare you once found yourself in. There is no guarantee it is the same thing that you had but, hey, genetics are funny that way.

Crisis Averted? Maybe! At least, what you journal today can help open someone’s eyes later or at best, save a life.

Again, just something to think about. There are countless possibilities and future uses for your journaling now. Who knows someone might just make a movie about your life. It has happened before.
The thing is to get started. So, get started now. Seriously, what is stopping you? Nothing! Absolutely, nothing is stopping you.

There is no need for a dedicated journal, it helps though. Heck, even one of those black and white composition books will do as does some 3×5 index cards. Just do not forget to date your entries.
As for the writing utensil, our great-grandparents had pencils, you can use a pencil. Remember, a BIC blue ink pen works just as well as a Waldmann Fountain Pen – Private Eye of Baker Street (Limited Edition) (MSRP $21,200.00USD). Leaving your mark on a piece of paper is all that matters.

Thanks for your time,
David Guerra

P.S. Check out the link to the Waldmann Fountain Pen it will take you to the Goulet Pens website

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Accountability blog Change communication Leadership Message Work Ethic

2024: What Is Your Message?

In a world overflowing with information, where is your message? Among all the noise, static, and attention seeking where is your message? Do not forget to throw opinions into the mix…there lots and lots of opinions out there and where is your message?

Is your message being heard? Is your message being understood? You have a message and that message must get through.

Folks, getting your message through is a struggle. Then to get your message understood is an uphill climb.

If I may impart one tip on getting your message through and understood it is this: YOU MUST FIRST KNOW WHAT YOUR MESSAGE IS, THEN YOU CAN PROPERLY CONVEY IT TO OTHERS.

Yes, it does fall on YOU to know your message. Know your message from stem to stern. No exceptions and most importantly, NO SHORTCUTS!

To get to know your message you must first get to know yourself.

It does not matter what your message is, what matters is you knowing that your message is an extension of who you are and what you stand for. FAILING THAT AND YOUR MESSAGE WILL GET LOST.

Again, it does not matter who you are or who you think you are, if you and your message do not align then you have NO MESSAGE.

There is no HACK, no TRICK, no TIP, all there is, taking the time to get know yourself and your message will be realized. Do not rush it. Do not try to speed through the process to get your message. I guarantee you that if you go speeding through your message it will be nothing but a jumbled mess.

It will join its rightful place among all the other jumbled, mixed up noise out in the ether.

At that point, you have to ask yourself, why bother?

Why bother, indeed? If no one is hearing let along understanding your message, then it is high time to make a change. CHANGE your message so that it can be easily understood. Then CHANGE the way you are delivering your message.

Now you might not get it right the first time. Keep working at it. Keep Trying.

At the end of the day, there is only one question to ask and the answer will determine whether your message can be found (or not): What’s Your Message?

Thanks for your time,
Dave

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Accountability blog Change communication Customers Ethical Behavior Ethics Leadership Work Ethic

2024: Who is Listening and Who is Paying Attention (Part I)

I recently found myself at a Medical Specialist office on what I thought was going to be a brief visit on Saturday Morning. Now I know, as to why General Practitioners or Family Medicine Offices have very little business on the weekends, it is the Specialists that have quite a large following on Saturday mornings. Who knew?

Seriously, there were people of all ages. Yes, even infants. I hope by now you can ascertain this specialist deals with issues of one of the senses. Without going any further I will stop right there. You know privacy and the nosy nellies and things like that. But back to the story, my story.

There are three waiting areas. The first one is where people check in and wait to be called. The next area is post-triage/vitals and waiting to be seen by the Doc. The third is a waiting area for letting things happen or recovery for injections or medication, just to make sure there are no adverse side effects. So that sets the stage.

If you have ever been to any Waiting Room, in this case Waiting Room #1, there is an eerie silence that everyone shares. Sure there are whispers and murmurs but nothing else fills the air. That is until those that work there begin to speak. However, that is for part 2. Finally, your name is called and off you go.

After your vitals are taken and if any prep needs to be done, it is now that it happens. Soon you are whisked away to Waiting Room #2.

You enter another quiet room or so it seems. In this room, you will find a handful of those waiting to be seen. Before long, someone speaks. You try not to listen but when they are the only one talking it is quite the challenge to block the woman’s voice.

Within seconds everyone in Waiting Room #2 knows what is ailing that individual. Followed by a full treatment history and what she expects the Clinician to do because her “friend had the same malady”. Folks, days like that day are not the days to forget to bring your AirPods. I never knew who the lady was talking to but I suspect, no one was talking to her but more like listening to the words.

As for who was paying attention, as I looked around the room I could tell who was really invested and actively listening to the one side of a one-sided conversation. They were the ones who had a deer in the headlights look on their face. These were the faces of people that suddenly found themselves in a situation they were not expecting. The people are already anxious and for all they know face an uncertain future.

Adding salt to the open wound that is their new, sudden, and unanticipated state of affairs was this lady and her issues. I understand that everyone handles stress differently, however, some common sense and decorum please. Throwing gasoline on a fire is never a good idea and neither is creating more stress and anxiety for others is also NEVER A GOOD IDEA.

Medical Office Managers get out from behind your desk and walk the halls and visit the waiting room(s) and YES the patients are your responsibility. They are part of the office, without the patients you would not have a job. Yes, it is that simple. So get out there and run interference. Pull aside those that like to over-share, those that like to diagnose others, and those that like to stir the pot for the sake of stirring the pot. Remember, your job is to keep the organization moving along.

Medical Office Staff: Keep an eye and ear on those individuals in the waiting rooms. It is your job to take care of those patients from the moment they walk into the building to the moment they leave. Remember, you are the professional you were hired to be. So be it.

Patients find themselves not liking the environment, they will find some place else to go. I know this to be true as I fired my last General Practitioner and the one I have now absolutely ROCKS!

Patients: Have a little tact, some empathy, and most of all, just keep your mouth shut. I bet you do not like it when others get all up in your business. Guess what? Others do not like it when you do it! So don’t do it.

A Little Disclosure: I was one of the first timers that suddenly found myself there. That’s how I knew what the look on their faces was as I had it as well.

Thank you for your time,
David